pkr100 Frequently
Asked Questions

What documents do I need for KYC verification on pkr100?

pkr100 accepts a valid Pakistani CNIC (front and back) or a current passport as primary identity documents. You may also be asked to provide proof of address such as a recent utility bill or bank statement. Documents must be clear, unedited photographs or scans. KYC is mandatory before any withdrawal is processed and is typically reviewed within 24 to 48 hours.

What should I do if I cannot log in to my pkr100 account?

First, use the Forgot Password option on the pkr100 login page to reset your password via your registered email. If your account has been temporarily locked due to multiple failed login attempts, wait 30 minutes before trying again. If the issue persists, contact pkr100 support at [email protected] or via 24/7 live chat and our team will assist you within minutes.

Can I have more than one pkr100 account?

No. pkr100 strictly allows only one account per person, per household, and per device. Operating multiple accounts is a violation of pkr100's Terms and Conditions and will result in permanent closure of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact support immediately to resolve the situation before it escalates.

How do I close my pkr100 account permanently?

You can request permanent account closure by contacting pkr100 support at [email protected] with the subject line Account Closure Request. Alternatively, you can activate a Permanent Self-Exclusion from the Responsible Gaming section of your account dashboard, which closes your account with no possibility of reopening. Any verified real-money balance will be returned to you via your last used withdrawal method.

Can I deposit on pkr100 using EasyPaisa?

Yes, EasyPaisa is fully supported on pkr100 for both deposits and withdrawals. Go to the Cashier section, select EasyPaisa, and enter your desired PKR amount. You will be redirected to complete the transaction through your EasyPaisa wallet. EasyPaisa deposits are credited to your pkr100 balance almost immediately. The minimum deposit via EasyPaisa is Rs 500.

Which banks are supported for withdrawals on pkr100?

pkr100 supports bank transfers to all major Pakistani banks including HBL, UBL, Meezan Bank, MCB, Allied Bank, and Bank Alfalah. To use bank transfer, your account name must exactly match your pkr100 KYC-verified name. Bank withdrawals typically process within 1 to 3 business days. For faster payouts, JazzCash and EasyPaisa withdrawals are usually completed within a few hours.

What is the minimum withdrawal amount on pkr100?

The minimum withdrawal on pkr100 is Rs 1,000 for JazzCash and EasyPaisa, and Rs 2,000 for bank transfers (HBL, UBL, Meezan Bank, and others). Cryptocurrency (USDT TRC20) withdrawals have a minimum equivalent of approximately Rs 5,000. There are no withdrawal fees charged by pkr100, though your bank or wallet provider may apply their own transaction charges.

How long does a pkr100 withdrawal take to arrive?

JazzCash and EasyPaisa withdrawals from pkr100 are typically processed within 1 to 4 hours once approved. Bank transfers to HBL, UBL, or Meezan Bank usually take 1 to 3 business days depending on your bank's processing schedule. USDT TRC20 crypto withdrawals are processed within 2 to 12 hours. All withdrawals require a completed KYC before they are approved.

Can I bet on PSL cricket matches at pkr100?

Yes, PSL (Pakistan Super League) cricket betting is one of the most popular features at pkr100. You can bet on match winners, top run scorers, total sixes, and dozens of other markets for every PSL fixture. pkr100 also covers international cricket including Pakistan national team matches, ICC tournaments, and bilateral series. Head to the Cricket section for live odds and match schedules.

What is the RTP (Return to Player) on pkr100 slot games?

RTP varies by individual slot title, but pkr100 features a broad selection of high-RTP slots with return rates typically ranging from 95% to 98%. The specific RTP for each game is published in that game's information panel — look for the (i) or Info button within any slot game. pkr100 prioritises high-RTP content to ensure players get genuine value from their gaming sessions.

Does pkr100 work on mobile phones in Pakistan?

Yes. pkr100 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including casino games, live dealer tables, cricket betting, and the cashier — is accessible via your smartphone browser without needing to download a separate app. Simply visit pkr100.pro on your mobile browser and log in to your account for a seamless mobile gaming experience.

Does pkr100 charge any fees on deposits or withdrawals?

pkr100 does not charge any platform-side fees on deposits or withdrawals. However, third-party payment providers such as JazzCash, EasyPaisa, or your bank may apply their own transaction charges, which are outside pkr100's control. We recommend checking with your payment provider for their current fee schedule. USDT TRC20 transactions may incur standard blockchain network fees.

What are wagering requirements on pkr100 bonuses?

Wagering requirements specify how many times you must play through a bonus amount before any winnings derived from it can be withdrawn. For example, a 30x wagering requirement on a Rs 1,000 bonus means you must wager Rs 30,000 in eligible games before cashing out. pkr100 publishes clear wagering requirements for every bonus offer in the Promotions section. Slot games typically contribute 100% toward wagering requirements.

Do pkr100 bonuses expire?

Yes, all pkr100 bonuses carry an expiry period from the date they are credited to your account. If wagering requirements are not completed within the expiry window, the bonus and any bonus-derived winnings will be forfeited. The exact expiry period differs per promotion and is stated clearly in each bonus's terms. Check the Promotions section of your account to view active bonuses and their remaining validity.

Does pkr100 have a VIP or loyalty programme?

Yes. pkr100 operates a tiered loyalty programme that rewards consistent play with points, cashback offers, faster withdrawal processing, dedicated account management, and exclusive high-roller promotions. Players earn loyalty points on every real-money wager placed across casino games, slots, and cricket betting. Higher tiers unlock greater benefits. Full details of the pkr100 VIP programme are available in your account dashboard under the Loyalty section.

What is the minimum age to play on pkr100?

The minimum age to register and play on pkr100 is 21 years old. This applies to all services including casino games, live dealer tables, cricket betting, and slot games. Age is verified during KYC using a Pakistani CNIC or passport. Any account found to belong to someone under 21 will be immediately closed and all deposited funds returned. pkr100 operates a zero-tolerance policy on underage gambling.

How do I set deposit limits or loss limits on pkr100?

Log in to your pkr100 account and go to Account Settings, then select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits and loss limits in PKR. Limit reductions take effect immediately. Limit increases are subject to a mandatory 24-hour cooling-off period before they activate, giving you time to reconsider. There is no fee to set or adjust any responsible gaming limit.

How do I self-exclude from pkr100?

Navigate to the Responsible Gaming section in your pkr100 account dashboard and select Self-Exclusion. You can choose a fixed-term exclusion (6 months to 5 years) or a permanent exclusion. Once activated, self-exclusion cannot be reversed until the chosen period expires. If you need immediate assistance activating self-exclusion, contact pkr100 support at [email protected] or via 24/7 live chat and our team will process it on your behalf.

What support resources are available if gambling is affecting me?

pkr100 takes problem gambling seriously. If gambling is affecting your daily life, finances, or relationships, our responsible gaming team is available 24/7 via live chat or email at [email protected]. We can help you activate self-exclusion, set account limits, or provide referrals to professional counselling. Gamblers Anonymous offers online meetings accessible from anywhere in Pakistan. You can also find further guidance on our Responsible Gaming page.